Website: https://factorytolabel.com/
Company: Factorytolabel
Effective Date: January 26, 2026
The purpose of this policy is to inform you transparently about the collection and use of your data. At Factorytolabel, we apply the principle of data minimization: we only collect what is strictly necessary to process your requests or orders. We do not engage in data resale or any form of advertising targeting.
This policy complies with the following frameworks:
Law 25 (Quebec) and PIPEDA (Canada).
GDPR (European Union) for residents of the EU.
CCPA (California) for residents of that State.
We do not collect any data without your knowledge.
Navigation Data (automatic): Anonymized IP address, browser type, and duration of visit. This data is used solely for statistical purposes to improve the technical experience of the site.
Service Data (non-automatic): Name, email, phone number, mailing address, and payment information. This data is collected only via our forms (contact, checkout) to process your transactions and deliveries.
Your data is used exclusively for:
Tracking and delivery of your orders.
Communication regarding your support requests.
Accounting and legal management (receipts, invoices). No data is used for behavioral marketing or third-party advertising.
We never sell your data. Sharing is limited to essential third parties:
Technical Subcontractors: (e.g., delivery services, secure payment processors).
Legal Obligations: If required by law or to protect our legal rights.
Security: We use SSL protocols, firewalls, and robust passwords to protect your information.
Duration: We retain your data only as long as necessary to provide the requested services or to meet our accounting obligations (generally 7 years for invoices).
Consent from a parent or guardian is required for the collection of data from minors under 14 years of age (Quebec) or 15 years of age (EU).
We use a “privacy by default” approach:
Functional Cookies: Necessary for the shopping cart or site language settings.
Analytical Cookies: Used to understand traffic anonymously.
Advertising: We do not use any advertising targeting cookies.
You can disable cookies in your browser settings without preventing the basic use of the site.
You have the right to access your data, correct it, or request its deletion. In accordance with the law, responsibility for data protection is held by the management of Factorytolabel. For any questions or to exercise your rights, please contact us directly:
Contact Email: Martin Giroux
Compliance Officer
conformite@lauzonltd.com